Case Study – Andrew Scowcroft, Plymouth UK

April 11, 2012

Andrew Scowcroft has predominantly worked in the healthcare industry throughout his life because he has always seen a need for healthcare and excellent customer service for the elderly population; giving him a recession-proof career and great job satisfaction. Following 10 years working alongside the National Health Service starting up various companies, he then purchased a franchise in the domiciliary care sector.

Andrew then sold this franchise and moved to the South West of England with his wife and two children. It was from here that he decided to pursue another franchise opportunity.

“I was already happy with the method of franchising, having had a successful franchise previously. When I moved to Plymouth, I decided to stick with what I knew was a tried-and-tested model and started researching my options. When I discovered the Foot Solutions brand in a franchise magazine, I recognised the market opportunity immediately, due to my own background and my wife being a podiatrist.”

Foot Solutions use the most advanced technology combined with a full understanding of biomechanics of feet and gait, along with the highest quality footwear to fit each customer’s unique feet. Using their customised solutions delivered through their retail stores, Foot Solutions improve comfort and body alignment and help customers achieve better health through their feet. They enjoy repeat custom because they provide bespoke solutions with an attractive range of footwear.

“I did consider other franchises in the care sector and it took 12 months of research before I finally settled on Foot Solutions. I understand the systems that franchises use so I was confident about my choice, and in July 2009 I bought my Foot Solutions franchise.

“I got started by setting up a Small Firm Loan Guarantee Scheme and taking out a standard bank loan. There was then a course of training to be undertaken, which started in the USA and was rounded off by a session in Ireland. There were also a few visits to existing Foot Solutions stores, which allowed me to get a clearer idea of the business and how things worked.”

Foot Solutions has five market niches which include: Health & Wellness, Medical/Therapeutic, Active/Sports, Comfort& Style, and Arch Supports & Orthotics. Many people use their in-store services to buy all their footwear from trainers to fashionable office attire. This includes people with long-term foot conditions and injury, or those that simply want the best for their feet. Foot Solutions offer personal service delivered by trained experts and are popular across all age groups for people who are looking for comfort without compromising on style.

“For anyone looking into or thinking about buying their first franchise, I probably have lots of information I could pass on! I think the most essential tip though is to look into the numbers. You need to look for actual evidence of that specific franchise delivering with their franchise model in the way they claim. You can then see if this success is replicated across the franchisee network. You need solid systems.”

Foot Solutions are the world’s largest health and wellness franchise focusing on foot care and proper fit. They have a proven business model operating in over 200 locations worldwide. The customer service they deliver, combined with the latest technology makes it difficult for companies to compete with them in an online shopping environment, making their niche franchise opportunity a great investment and an exciting proposition for anyone looking to start their own retail empire.

“My plans for the future are to make some good headway with my franchise and generate the income that has been forecast. I would recommend Foot Solutions to anyone looking to own a business that has the potential for substantial financial rewards whilst making a positive impact on people’s lives. There are not many businesses that can claim both. With regard to recommending a friend, I already have!”

There are now approximately 14 million people in the UK aged over 60, and this is projected to rise by 50% over the next 25 years. Over half of new cases of foot care come from people over 65 and 58% of these customers are choosing to receive their foot care through a private provider rather than the NHS. This is just one of the six areas where the Foot Solutions market growth is set to boom.


For more details regarding the Foot Solutions franchise opportunity, please contact John on 00 353 (0)81 8333668 or email


To download a PDF copy of this case study, please click below.

Case Study Foot Solutions – Andrew Scowcroft